Privacy Policy

1. Introduction

BiTo Fintech Center Limited ("BiTo," "we," "us," or "our") is incorporated in the British Virgin Islands. We operate the BiTo Fintech platform and related services accessible at bitofintech.com ("the Platform").

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform, visit our website, or communicate with us. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Information you provide directly:

• Full name, email address, phone number
• Identity verification documents (passport, national ID, proof of address)
• Wallet addresses and transaction information
• Communications with our support team

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time spent, referring URLs
• Cookies and similar tracking technologies

Information from third parties:

• Identity verification providers (KYC/AML checks)
• Liquidity providers and trading infrastructure partners
• Analytics and fraud prevention services

3. How We Use Your Information

We use your personal information to:

• Create and manage your member account
• Verify your identity in compliance with applicable regulations
• Process transactions and settlements to your linked wallet
• Provide customer support and respond to enquiries
• Send service-related communications and platform updates
• Monitor platform activity and detect fraudulent or suspicious behaviour
• Comply with legal and regulatory obligations
• Improve the Platform and develop new features
• Conduct internal analytics and business reporting

We do not sell your personal information to third parties. We do not use your personal information for unsolicited marketing without your consent.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Contractual necessity — to provide the services you have requested
• Legal obligation — to comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
• Legitimate interests — to operate, maintain, and improve the Platform, and to protect against fraud and misuse
• Consent — where you have provided explicit consent for specific processing activities

5. How We Share Your Information

We may share your information with:

• Service providers — identity verification, KYC/AML, cloud hosting, analytics, and customer support providers who process data on our behalf under strict confidentiality obligations
• Liquidity providers and trading partners — to the extent necessary to execute transactions on the Platform
• Regulatory and legal authorities — where required by law, court order, or regulatory request
• Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

We require all third parties to maintain appropriate security standards and to use your information only for the purposes for which it was shared.

6. Data Retention

We retain your personal information for as long as your account is active and for a period thereafter as required by applicable law. In most jurisdictions, financial records and identity verification documents are required to be retained for a minimum of five years following the end of the business relationship.

When data is no longer required, we securely delete or anonymise it.

7. Data Security

We implement technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include:

• Encryption of data in transit and at rest
• Access controls limiting data to authorised personnel
• Regular security assessments and monitoring
• Segregation of client and operational data

No method of transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies to operate the Platform, remember your preferences, and analyse usage. You may control cookie settings through your browser. Disabling certain cookies may affect Platform functionality.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise any of these rights, contact us at support@bitofintech.com. We will respond within a reasonable timeframe.

10. International Transfers

BiTo Fintech Center Limited operates globally. Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers are carried out in accordance with applicable data protection requirements and that adequate protections are in place.

11. Third-Party Links

Our Platform may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children

Our Platform is not directed at persons under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or requests relating to this Privacy Policy: